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About Client

A US-based company behavioral health technology company that detects, supports and timely intervenes to prevent high-risk suicide and other behavioral disorder patients from taking extreme steps approached OSP. They approached us for an advanced suicide risk assessment tool. OSP understood the requirements and proposed the automated risk assessment solution that helped the client save lives. The solution enables behavioral health professionals to conduct a two-minute assessment and provide immediate feedback regarding the risks of suicides. We leveraged analytics and automation to improve the time-consuming, manual process. This innovative platform was designed to streamline assessments, enhance reporting, and ensure faster clinical intervention, ultimately helping to prevent suicides.

About client

Challenges

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Paper-Based System

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Delayed Clinical Intervention

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Inconsistent Risk Scoring

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Error-prone Reporting

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Compliance Issues

Solution

Custom Application

OSP understood the client’s requirements and proposed a custom-built platform. We analyzed the client’s pain points and designed a comprehensive assessment that enabled their professionals to identify high-risks suicide patients and provide them timely clinical intervention. Our customized, HIPAA-compliant platform is intuitive and user-friendly that simplifies and enhances suicide risk assessment. We included a customizable release management feature, allowing healthcare providers to tailor assessments and features based on specific needs.

Automation

OSP leveraged automation technology to make the existing, manual process more streamlined and efficient. Our custom-built platform automated the risk-scoring process to easily and timely identify high-risks patients and take immediate action. Automating these processes helped the client improve the process and reduced the overall time consumed.

Security

OSP ensures that the data stored is well-protected from cyber threats and risks. We ensured the platform adhered to all security and regulatory compliances including HIPAA. The centralized database that stored the assessment data was easy to access but maintained compliance protocols properly.

Integration

Our tailored solution integrated standardized assessments like PHQ-9, PHQ-2, and GAD-7, ensuring a uniform and accurate evaluation of patients. Integrating these standardized evaluation modules, we ensured behavioral health professionals can even analyze these assessments and provide the results securely.

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Results

Result

Faster Risk Identification

Result

Less Time consumption

Result

Accuracy in Assessment

Result

Operational Efficiency

Result

Regulatory Compliance

Result

National Recognition

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Award Recognition

The client’s success was further validated when it received the Promise Award in Mission Daybreak, a $20 million grand challenge by the US Department of Veterans Affairs. This recognition highlights the solution’s effectiveness in addressing the complexities of suicide risk assessment and prevention.

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